Understanding the Issue
Windows Explorer may restart or crash due to various reasons, including corrupted system files, problematic extensions, or conflicting software. Identifying the root cause can help in applying the correct fix.
1. Restart Windows Explorer
Sometimes, a temporary glitch can cause Explorer to crash. Restarting Windows Explorer can quickly resolve minor issues.
Open Task Manager:
- Press
Ctrl + Shift + Esc
to open Task Manager.
- Press
Locate Windows Explorer:
- Find “Windows Explorer” in the list of running processes.
Restart Windows Explorer:
- Right-click on “Windows Explorer” and select “Restart.” This action will refresh Windows Explorer without requiring a system reboot.
2. Check for Corrupted System Files
Corrupted system files can lead to Explorer crashes. Use the built-in System File Checker (SFC) tool to scan and repair these files.
Open Command Prompt as Administrator:
- Search for “Command Prompt” in the Start menu, right-click on it, and choose “Run as administrator.”
Run the SFC Scan:
Type the following command and press Enter:
bashsfc /scannow
Wait for the scan to complete. The tool will attempt to fix any detected issues automatically.
3. Check for Malware
Malware infections can disrupt system processes, including Windows Explorer. Perform a full system scan using your antivirus software to rule out malware.
Open Your Antivirus Program:
- Launch your antivirus software and update it to ensure it has the latest virus definitions.
Perform a Full Scan:
- Run a full system scan to check for and remove any malicious software.
4. Disable Third-Party Extensions
Third-party extensions or add-ons in File Explorer can cause instability. Disabling these extensions can help identify if they are the source of the problem.
Open File Explorer Options:
- In File Explorer, go to the “View” tab and click on “Options” to open Folder Options.
Disable Extensions:
- Go to the “View” tab in the Folder Options window and uncheck “Show preview handlers in preview pane.”
Test for Stability:
- Restart your computer and see if the crashes persist. If not, you may need to identify and disable specific third-party extensions.
5. Update Windows and Drivers
Outdated system updates or drivers can lead to crashes. Ensure that your Windows OS and drivers are up to date.
Check for Windows Updates:
- Go to “Settings” by pressing
Win + I
. - Navigate to “Update & Security” and click “Check for updates.”
- Go to “Settings” by pressing
Update Device Drivers:
- Open Device Manager by searching for it in the Start menu.
- Expand the categories and right-click on each device to select “Update driver.” Follow the prompts to search for and install updates.
6. Perform a Clean Boot
A clean boot starts Windows with a minimal set of drivers and startup programs, helping to identify if background software is causing the issue.
Open System Configuration:
- Press
Win + R
, typemsconfig
, and press Enter.
- Press
Configure Clean Boot Settings:
- In the “System Configuration” window, go to the “Services” tab and check “Hide all Microsoft services.”
- Click “Disable all” to disable non-Microsoft services.
- Go to the “Startup” tab and click “Open Task Manager.”
- In Task Manager, disable all startup items and close Task Manager.
Restart Your Computer:
- Click “OK” and restart your computer. Test Windows Explorer to see if the issue persists.
7. Check for Hard Drive Issues
A failing hard drive can cause system instability. Check your hard drive for errors using the Check Disk utility.
Open Command Prompt as Administrator:
- Search for “Command Prompt” in the Start menu, right-click, and select “Run as administrator.”
Run Check Disk Utility:
Type the following command and press Enter:
chkdsk /f /r
You may need to restart your computer for the utility to scan and fix issues.
Conclusion
Windows Explorer restarting and crashing can disrupt your workflow, but following these troubleshooting steps should help resolve the issue. By restarting Explorer, checking system files, scanning for malware, disabling extensions, updating Windows and drivers, performing a clean boot, and checking your hard drive, you can address the root causes of these crashes. If the problem continues despite these efforts, consider seeking professional technical support for further diagnosis and assistance.
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